Westpac PX328 User Manual

Browse online or download User Manual for Cash registers Westpac PX328. PC-EFTPOS Quick Reference Guide Version 1.06 March 2007

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Summary of Contents

Page 1 - Westpac

Westpac PC-EFTPOS Quick Reference Guide PX328 NPT-710 Version 1.06 March 2007 Confidential Page 1 5/23/2007

Page 2 - Table of Contents

Terminal display Comment ENABLE IDLE MODE? If the operator selects [ENTER], the terminal will revert to Idle mode after a defined timeout when in Sta

Page 3 - Westpac Specific Details

CODE DESCRIPTION PINPAD DISPLAY T0 PINpad is in the Idle mode awaiting a PCEFT Client request. READY T8 Invalid amount or zero amount (when not allo

Page 4 - Eftpos Control Panel

PINPAD DISPLAY CODE DESCRIPTION XA A message with an incorrect address was received from the network. DECLINED SYSTEM ERROR XB A message with an inco

Page 5

PINPAD DISPLAY CODE DESCRIPTION • Call for authorisation from appropriate card issue and then complete manual sales voucher if approved. 03 Invalid s

Page 6

PINPAD DISPLAY CODE DESCRIPTION • Ask for extension 500 51 Not sufficient funds • Obtain another form of payment • Cardholder to contact issuing ba

Page 7 - Function Key Menu’s

PINPAD DISPLAY CODE DESCRIPTION 98 MAC error * Power reset the terminal and try the transaction again. SYSTEM ERROR Confidential Page 15 5/23/20

Page 8 - Using Standalone Mode

Argent Error Codes Argent Basics The seven segment display on the Argent Terminal Adaptor will light up and will move through a sequence of numbers

Page 9 - ********

CLNP error codes CLNP error codes are reported as XX/YY where XX =Information code,and YY=Error code as below: Info Code Meaning 0 Unspecified 1 V

Page 10 - TMS Logon

Settlement Receipts and Options Pre-Settlement Receipt ------------------------ MERCHANT NAME MERCHANT ADDRESS 1 MERCHANT ADDRESS 2 TERMINAL ID

Page 11

Settlement Receipt ------------------------ MERCHANT NAME MERCHANT ADDRESS 1 MERCHANT ADDRESS 2 TERMINAL ID xxxxxxxx Terminal ID of termina

Page 12

Table of Contents PC-EFTPOS Contact Details...

Page 13

Shift Totals Receipt ------------------------ MERCHANT NAME MERCHANT ADDRESS 1 MERCHANT ADDRESS 2 SHIFT TOTALS DD/MM/YY HH:MM 999999 T

Page 14

Receipt Layouts Logon Receipt --------------------------- MERCHANT NAME MERCHANT ADDRESS 1 MERCHANT ADDRESS 2 TERMINAL ID tttttttt SEQUENCE N

Page 15

Merchant Receipt for signature --------------------------- MERCHANT NAME MERCHANT ADDRESS 1 MERCHANT ADDRESS 2 CUSTOMER COPY TERMINAL ID tt

Page 16 - Argent Error Codes

Trouble Shooting Installation Problems Pinpad offline The most common reason for this error message is that the pinpad is not connected to the PC co

Page 17

• Missing keys on keyboard • Non-responsive keys on keyboard. Re-power on pinpad and try keys again before replacing Check if the pinpad display i

Page 18 - Pre-Settlement Receipt

RS232 modem cable. • The incorrect COM port is configured for the Argent line in EFT server (lines tab) If the Argent ATA display is a steady dot,

Page 19 - Settlement Receipt

Confidential Page 26 5/23/2007

Page 20 - Shift Totals Receipt

Important Note: Standalone Lite Mode should only be used when you are unable to connect to your computer. The functionality of Standalone Lite is n

Page 21 - Receipt Layouts

PC-EFTPOS Overview EFT-Client Settings: COM port: that the pinpad is plugged into. Printer: (Not used when POS is printing). NPT de

Page 22

Hardware Installation PX328 Eftpos Pinpad Supplied Equipment with terminal: EFTPOS Pinpad Pin Pad Power Supply Installation Steps 1.

Page 23 - Trouble Shooting

P66 Dial Up Modem Supplied Equipment: • P66 Modem • Power brick and cord • P60 Load Cable (Modem cable) • Dial Up Phone Cable Installation

Page 24 - Communication Problems

OR Consult your POS provider to see how the details are entered into the POS 4. TMS Logon (optional) When the Pinpad is in the idle state

Page 25 - WHO TO CONTACT FOR HELP

8 Display Dallas Version 9 Card Read Test 99 + 787237 + 9 + Option Description 1 Memory Reset 2 Clear Batch 6 Clear All Reversals

Page 26

all of the terminal functionality without the need for a POS system. The terminals functionality is grouped with similar functions and is accessed vi

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